Brihaspati Kendra

Chat with Astrologer — Non-Refundable

Payments made for chat consultations with our astrologer are final and non-refundable, once payment is completed. This is because the session reserves the astrologer's dedicated time. Please double-check your selected package before paying.

If you have a genuine technical issue that prevented your session from happening at all (e.g. a payment succeeded but no astrologer ever joined your chat), contact us — see below — and we'll review it on a case-by-case basis.

Reports — Refundable Within 10 Minutes of Payment

If you change your mind about a report (Personality Report, Career Report, Marriage & Relationship Report, or Gemstone Suggestion Report), you may request a full refund within 10 minutes of completing payment.

Refund requests made after 10 minutes of payment will not be accepted, as our astrologer may have already begun preparing your report.

To request a refund within the window, contact us immediately — see below — with your payment ID and the report you ordered.

How Refunds Are Processed

Approved refunds are issued to your original payment method via Razorpay. Depending on your bank or payment provider, refunds typically reflect within 5–7 business days.

Contact Us for a Refund Request

To request an eligible refund, please reach us as soon as possible via our Contact page, quoting your Razorpay payment ID and the order in question.